67% of digital transformations delayed due to skill shortages

Skills shortages are impacting businesses in myriad ways, slowing down digital initiatives and damaging the bottom line. Credit: Gorodenkoff / Shutterstock Businesses have always struggled with IT skills shortages, but the “accelerating arrival of new technologies” such as AI has widened the shortage gap even further, resulting in business delays, lower customer satisfaction, and loss of revenue , according to a recent report from research firm IDC. “The arrival of emerging technologies like AI puts organizations under new pressure. That means getting the right people with the right skills into the right roles is tougher than ever,” says Gina Smith, PhD, research director at IDC. “The impacts are huge here,” Smith adds. “Global organizations tell IDC that a dearth of skills has directly led to a host of enterprise and business problems.” The firm’s survey of IT leaders from North America, Asia, and Europe found that a shortage of IT skills has caused delays in product development at 54% of organizations, with 58% reporting product or service quality issues as well. IT leaders also report suffering from customer satisfaction problems (52%), difficulty hitting revenue goals (55%), and loss of revenue (54%). “By the end of 2026, IDC predicts that […]

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