5 Urgent Priorities Guiding Investments in Higher Ed Digital Transformation

Economic and regulatory pressures are bringing more colleges and universities to the IT marketplace for digital transformation. The IT partners they choose will be the ones that best understand higher ed’s top modernization priorities, say Kelly Otter, Dean at Georgetown University School of Continuing Studies and Richard Sheehe, principal and founder of Sheehe Consulting Group, as they examine and elaborate on those transformation necessities. Colleges and universities are typically major enterprises, yet they remain seriously behind in digital transformation (DX) compared to other sectors. In just one recent sign of this, a January 2023 report showed fewer than half of colleges and universities use CRM software, a ubiquitous technology that a majority of companies with even just ten employees or more are using. The timing couldn’t be worse to play DX catch-up as institutions face declining enrollment, revenue and government funding while also bracing for tougher compliance, including a recent GAO directive for the U.S. Dept. of Education to enhance regulatory oversight. Let’s take a closer look at how these combined pressures are increasingly bringing colleges and universities to the DX marketplace. We’ll see how this creates a huge opportunity for IT partners to engage on solutions – provided […]

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