Manufacturers worldwide are investing heavily in digital transformation, overhauling almost every aspect of their operations and business models. But one key group—frontline workers —are still awaiting their digital renaissance. Today, many organizations feel their workers are not empowered or digitally well-equipped. Manufacturers struggle with high turnover and the challenge of training and upskilling new workers. Downtime and worker productivity remain nearly universal issues. To help address these issues, Microsoft is investing in frontline worker enablement across a broad range of technologies. This includes new solutions to help frontline workers deliver exceptional service with next-generation AI, as well as on our ongoing investment in mixed reality hardware and solutions. Microsoft Dynamics 365 Guides cultivates collaborative environments where people put knowledge into action. Here are three ways mixed reality is addressing frontline worker training, support, and knowledge transfer across industries: 1. Resolve issues quickly with remote support and collaboration Unplanned downtime is costly. The average manufacturer confronts over 800 hours of equipment downtime a year, or 15 hours per week. Industrial manufacturers consequently spend almost USD50 billion on downtime every year. 1 In these high-pressure situations, communication across functions can either speed resolution or create blockers to forward progress. Historically, manufacturing […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
