Pandemic-inflicted global disruption caused government organizations to renew their focus on and accelerate the transition to digital government. For CIOs, achieving true digital transformation within government requires a full commitment to emerging technologies and capabilities that can scale across an organization. The transition to digital government means organizational change, which can be difficult to achieve at times. This is reflected in the diverse levels of advancements in digital transformation from one government organization to the next. What digitally advanced governments do differently The recent Gartner Digital Transformation Divergence Across Government Sectors Survey explored the differences in objectives, practices and makeup of digital initiatives that have led to successful transformation implementations. If you focus your priorities in the same way, you can expect to deliver on your digital government strategies more effectively. The three practices that digitally advanced governments share are: No. 1: They focus on transformation and optimization They devote attention and resources to: Redesigning existing end-to-end processes Creating new digitally enabled services or ways to deliver value Transforming the citizen or stakeholder experience of using the organization’s services Automating parts of end-to-end processes to transform the experience associated with the government service They also optimize their existing practices, […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
