3 key roles for driving digital success

The capacity to transform digitally needs to be a core organizational competency, and it requires creating a team of digital trailblazers to pave the way to continuous improvement. Credit: Shutterstock / Liderina If digital transformation is a journey, when does it end? This is a question I am asked often by IT leaders who prefer slowing down the pace of transformation and technology innovation. Others who believe the term digital transformation is watered down take a more cynical tack, viewing it as a phrase leaders use to garner support for technology investments and vendors use to sell their newest capabilities. But digital transformation remains a vital endeavor for today’s enterprise as it is about evolving the business and operating model and not just about modernizing technologies. SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. It is driven by changes in customer expectations, opportunities to evolve employee experiences, and building differentiating capabilities with data, analytics, and artificial intelligence — all of which have no clear end point, nor are exclusively technology-focused. As such, organizations must evolve their digital strategies with market changes, such as the shift to remote work […]

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