Digital transformation is becoming increasingly important to businesses because of the improvements it makes in customer experience, analytics, productivity, collaboration, and innovation. As customers’ expectations evolve, so will the technology designed for companies to better understand them, connect with them, and assist them. Companies, therefore, must evolve their thinking about digital transformation as well. Many organizations already understand this reality. In a 2022 survey of 1,000 executives, 70% of those responding said they expected to have a presence in nearly every main emerging technology within two years. When an organization invests in digital transformation, it puts customers and their needs first. Successful digital transformation helps an organization deliver better customer experiences and earn lasting loyalty in the process. Here are three key factors for companies to think about when evolving their digital transformation. Building the right teams Research carried out by KPMG found that a lack of capable talent within companies is a key issue in terms of adopting new digital technologies. To come out ahead, companies will need the right people pulling in the same direction. Reskilling traditional IT professionals could play a more prominent role in companies’ talent strategies. Don’t like ads? Become a supporter and enjoy […]
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
K&X Design and Investment Technology, LLC
Invest The Invisible Impact
