Since 2004, the IT landscape has changed dramatically for tech professionals. We spoke to Csaba Jaromi, director of solutions consulting at the IT management solutions company GoTo. Jaromi believes IT service management solutions will be critical for all businesses in the near future. Csaba Jaromi never thought he’d stay with the same company for over 18 years. But GoTo has managed to change with the times, constantly innovating and moving forward, keeping Jaromi challenged enough to stick around. It is incredible to think about how much the IT landscape has changed since 2004, when Jaromi, now GoTo’s director of solutions, started at the software firm. The year GoTo launched, Mark Zuckerberg was launching Facebook at Harvard, YouTube was still a year away from its debut, and it would be four more years before Steve Jobs unveiled the first iPhone. Back then, the average person would hear the term "remote support" and probably think it meant getting help for their TV controller. The concept of getting help from afar was still very new, but today, GoTo is a leader in the field of remote support and continues to innovate. "A lot of the digital world that we experience now was […]
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