Indonesia is set to host the most anticipated 10th NXT CX-DX Summit & Awards which will explore the intersection of Customer Experience (CX) and Digital Transformation, bringing together industry pioneers, innovators, and decision-makers to discuss strategies for driving business growth in the digital age. Scheduled on the 11th of February 2025 at JW Marriott in Jakarta, Indonesia the summit will feature insights from global thought pioneers, successful case studies, and practical strategies for organizations to navigate and excel in an increasingly digital world. AI, big data, and automation As Indonesia accelerates its digital transformation, businesses face an urgent need to align customer experiences with rapidly evolving technological developments. The conference will feature insightful keynote speeches, interactive panel discussions, and effective networking sessions led by global and regional experts. Attendees will gain actionable insights into leveraging artificial intelligence, data analytics, and emerging technologies to drive customer satisfaction, loyalty, and business growth. Seamless, personalized experiences The summit will spotlight how digital tools and emerging technologies like AI, big data, and automation This one-day event aims to address the urgent need for businesses to enhance customer engagement and deliver seamless, personalized experiences in a highly competitive market. With Indonesia’s digital economy poised […]
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